Terms & Conditions — ph8.com

1 Acceptance of Terms

By accessing, registering on, or using the ph8.com website, mobile application, or any related services (collectively, the "Platform"), you ("Player" or "User") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all visitors, registered users, and any other persons who access or use the Platform. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

ph8.com reserves the right to amend, modify, or replace these Terms at any time. The most current version will always be published on this page with the effective date clearly indicated. Your continued use of the Platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2 Eligibility

To register and use the ph8.com Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. ph8.com strictly prohibits access by persons under 21 years old in accordance with Philippine gambling regulations.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must be physically located in a jurisdiction where online gambling is lawful at the time of play. It is your sole responsibility to verify the legality of online gaming in your location.
• You must not be listed on any self-exclusion register maintained by ph8.com or any recognized gambling regulatory authority.
• You must not be an employee, contractor, director, officer, or agent of ph8.com, or an immediate family member of any such person.
• You must have full legal capacity to enter into a binding contract under Philippine law.

ph8.com reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation within the timeframe specified by ph8.com may result in account suspension or closure.

3 Account Registration

To access real-money games on ph8.com, you must create a registered account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times.

3.1 Account Information

You must register using your own legal name, a valid email address, and accurate personal details. The use of fictitious names, aliases, or another person's identity is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of any balance.

3.2 One Account Policy

Each player is permitted to maintain only one active account on ph8.com. If ph8.com discovers that a player holds multiple accounts, all duplicate accounts will be closed, and any balances or winnings associated with those accounts may be forfeited. Players who believe they have accidentally created a duplicate account must contact support immediately at [email protected].

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. ph8.com will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify ph8.com immediately if you suspect any unauthorized use of your account.

3.4 Account Verification (KYC)

ph8.com is required to verify the identity of all players as part of its Know Your Customer ("KYC") obligations. You may be required to submit one or more of the following documents:

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID)
• Proof of address (e.g., utility bill, bank statement, or barangay certificate dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account registered in your name)

Withdrawals may be withheld pending satisfactory completion of KYC verification. ph8.com reserves the right to request additional documentation at any time.

4 Deposits & Withdrawals

4.1 Deposits

ph8.com accepts deposits via GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. All deposits must be made from a payment account registered in your own name. ph8.com does not accept deposits from third parties. Deposits are credited to your ph8.com account promptly upon confirmation from the payment provider.

4.2 Withdrawals

Withdrawal requests are processed subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• The minimum withdrawal amount is ₱200.
• Withdrawals will only be made to a payment account registered in the same name as your ph8.com account.
• GCash and PayMaya withdrawals are typically processed within one hour of approval. Bank transfers to BPI, BDO, and Metrobank are typically processed within one to two business days.
• ph8.com reserves the right to conduct additional security checks before processing any withdrawal, which may extend processing times.

4.3 Currency

All transactions on ph8.com are conducted in Philippine Peso (PHP / ₱). ph8.com is not responsible for any currency conversion fees or exchange rate differences applied by your bank or payment provider.

4.4 Fraud Prevention

ph8.com employs real-time fraud monitoring on all financial transactions. Any transaction suspected of being fraudulent, unauthorized, or associated with money laundering will be flagged, and the relevant account will be suspended pending investigation. ph8.com cooperates fully with Philippine law enforcement and regulatory authorities in all fraud-related matters.

5 Bonuses & Promotions

ph8.com offers various bonuses, promotions, free spins, and other incentives to registered players from time to time. All such offers are subject to the following general conditions, as well as any specific terms communicated at the time the offer is made:

• Bonuses are available to eligible players only. ph8.com reserves the right to determine eligibility at its sole discretion.
• All bonuses are subject to wagering requirements. Unless otherwise stated, bonus funds must be wagered a minimum number of times before any associated winnings can be withdrawn. The applicable wagering requirement will be stated in the specific promotion terms.
• Bonuses may only be used on eligible games as specified in the promotion terms. Wagering on excluded games will not count toward wagering requirements.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• ph8.com reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated play, or any other method — will result in forfeiture of the bonus and associated winnings, and may result in account suspension.

6 Game Rules & Fair Play

All games available on ph8.com use a certified Random Number Generator ("RNG") that has been independently audited to ensure genuinely random and fair outcomes. The RNG certification is available upon request.

6.1 Game Outcomes

The outcome of every game on ph8.com is determined solely by the certified RNG and the applicable game rules. ph8.com does not manipulate game outcomes. The Return to Player ("RTP") percentage for each game is published within the game information panel.

6.2 Technical Malfunctions

In the event of a technical malfunction, system error, or software fault that affects the outcome of a game, ph8.com reserves the right to void the affected game round and return the wager to the player's account. Malfunction voids all pays and plays. ph8.com will not be liable for any losses arising from technical malfunctions beyond the return of the original wager.

6.3 Disconnection Policy

If you are disconnected from the Platform during an active game round, the game will continue to its conclusion in accordance with the game's rules. The result will be recorded and your account balance updated accordingly. ph8.com is not responsible for losses incurred due to internet connectivity issues on the player's side.

7 Prohibited Conduct

The following conduct is strictly prohibited on the ph8.com Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering or attempting to register if you are under 21 years of age.
• Providing false, inaccurate, or misleading information during registration or at any other time.
• Opening or operating more than one account on the Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any winnings obtained through exploitation of errors are not valid and will be voided.
• Engaging in any form of collusion with other players to gain an unfair advantage.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software used by ph8.com.
• Harassing, threatening, or abusing ph8.com staff or other players through any communication channel.
• Charging back or reversing any deposit made to your ph8.com account.

8 Responsible Gaming

ph8.com is committed to promoting responsible gaming and providing a safe environment for all players. We recognize that for some individuals, gambling can become problematic, and we take our duty of care seriously.

ph8.com provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a period of 24 hours up to 30 days.
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six months.
• Reality Checks: On-screen reminders of time spent and amounts wagered during a session.

For more information on responsible gaming tools and support resources, please visit our dedicated Responsible Gaming page. If you believe you may have a gambling problem, we encourage you to seek help immediately.

9 Intellectual Property

All content on the ph8.com Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and compilation of the Platform ("Content"), is the property of ph8.com or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display any Content without prior written consent from ph8.com.
• Modify, adapt, translate, or create derivative works based on any Content.
• Use any Content for commercial purposes or in any manner not expressly permitted by these Terms.
• Remove or alter any copyright, trademark, or other proprietary notices from any Content.

The ph8.com name, logo, and all related marks are trademarks of ph8.com. Unauthorized use of any ph8.com trademark is strictly prohibited.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ph8.com, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill.
• Losses arising from technical malfunctions, system outages, or internet connectivity issues.
• Losses arising from unauthorized access to your account due to your failure to maintain account security.
• Losses arising from your reliance on any information or content published on the Platform.

ph8.com's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your ph8.com account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude ph8.com's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

The Platform is provided on an "as is" and "as available" basis. ph8.com makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.

11 Privacy & Data Protection

ph8.com collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By registering on ph8.com, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data, subject to applicable legal and regulatory requirements. To exercise your data privacy rights, contact us at [email protected].

ph8.com will never sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, and fraud prevention services as required by law or necessary for the operation of the Platform.

12 Termination & Account Closure

12.1 Closure by Player

You may close your ph8.com account at any time by contacting our support team at [email protected]. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.

12.2 Closure by ph8.com

ph8.com reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete KYC verification within the required timeframe.
• Conduct that ph8.com reasonably believes poses a risk to the integrity of the Platform or other players.

In cases of account closure due to breach of these Terms, ph8.com reserves the right to forfeit any balance remaining in the account, including both real-money and bonus funds.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and ph8.com, you agree to first attempt to resolve the matter informally by contacting our customer support team. ph8.com will make reasonable efforts to resolve disputes within 30 days of receiving written notice.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent ph8.com from seeking injunctive or other equitable relief in any court of competent jurisdiction.

ph8.com's decisions regarding game outcomes, account balances, and bonus eligibility are final and binding, subject only to manifest error. Disputes regarding game outcomes must be submitted within 30 days of the relevant game round.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the ph8.com Platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the ph8.com Platform
• Response Time: We aim to respond to all email inquiries within 24 hours

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated with the highest priority and full confidentiality.